Our Approach: How We Do Things

Creating cleaner, happier residential and commercial properties.

Need ongoing cleaning support? Seeking bespoke solutions?

Reliable, and quick cleaning services are available on 07895 676271.

Need ongoing cleaning support? Seeking bespoke solutions?

Reliable, and quick cleaning services are available on 07895 676271.

Unlike other cleaning specialists, we provide tried and tested, bespoke cleaning services that suit your exact needs. A one size fits all approach just does not work - and can often lead to poor results and feelings of disappointment.

As your cleaning service provider, our transparent process is engrained into our values, we believe that a positive customer journey is just as important as our cleaning results – we’re all about both!

Comprehensive Specialist Cleaning Services

All cleaning projects, big and small are handled with the same amount of due diligence, attention and care. We really do approach each project on a personal level and treat items and properties as if they were our own.

As a specialist cleaning service, we work in a range of different settings and environments for both domestic and commercial clients, offering an extensive list of services with robust systems that really work.

We Aim to Deliver:

Centric customer care

Cleaning solutions that evolve around your demands

Accountable, reliable and responsive management to all cleaning services and projects

Transparent communication from start to finish

Thorough safety protocols to provide sound systems of work

Outstanding results through top of the range equipment and up-to-date training

Satisfaction guarantee

If it's a one-off carpet clean, a discovery meeting for a commercial contract clean, or you're after a ballpark quote - we take the time to get to know you, your requirements and the solution you need.

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A Personal Experience from a Professional Service Provider

We’re family operated and have a family feel to our company. We don’t sweat the small stuff, and nothing's too much trouble. Our number one mission is a great customer experience, through immaculate clean spaces and outstanding customer care. We are incredibly passionate about people, clean spaces and a top-notch service.

We love what we do, and we are actually really REALLY good at it - and that’s why Couplet & Barnes have long standing relationships, trusted by Nation-wide, local and independent businesses.

Stringent Safety Protocols

Safe operations are of the up most importance to use, on all cleaning projects. We determine safe working though getting to know your project and Pre-inspections, providing comprehensive risk assessments RAMS and safe working systems to all commercial projects.

We are fully insured, trained and competent.

Pre-Inspections

We’ve been doing this a long time. And since day one, we’ve aimed to provide cleaning services that are safe for you, and your items. To do this, all our pre-inspections fall in line with industry best practices and the same rules apply across the board, it could be a gutter clearance on a bungalow or soft washing a hospital, to us safety is paramount.

We ask discovery questions, perform site visits and strict testing measures of the items being worked upon, taking into account any other circumstances where the delivery of cleaning may be affected.

Un-beatable Cleaning Results

We are only as good as our tools and training. You get what you pay for, cheaper equipment and lack of training generally leaves unprofessional results or damage to items - and that’s extremely dissatisfying.

Our skilled workforce operates only the best equipment in the industry with in-depth training to keep you satisfied. Our votes of confidence from local home and business owners in Chichester have come off the back of great un-beatable results.

Transparent, Competitive Quotations

Once we have fully identified your needs and can confidently supply a solution that makes you smile, we will provide honest, clear and competitive quotations in writing with no nonsense. We believe in transparency throughout, with no hidden extras.

As industry professionals we are happy to offer quick ballpark quotes or professional advice to those that need it, spilt coffee on the rug? Give us a call we're happy to help.

After Care Service

Our services go beyond cleaning, whether it’s a one-time clean, a repeat service or a contract clean.

As your cleaning specialists we look to foster long term professional relationships with a personal family touch, with the opportunity to be counted on time after time. We offer professional advice long after we’ve packed up the van and left and are only a phone call away, an email or a WhatsApp - but you get the point.

Why choose us?

5-star reviews from local residents
Trusted local and family owned
Environmentally friendly solutions, safe for your pets, kids and home
Top of the range equipment for outstanding results
Fully insured for your piece of mind
Fast drying times
Satisfaction guarantee

Our Promise to You: 72-hour Satisfaction Guarantee

We know how important your possessions are to you, which is why we care for your carpets on a more personal level, as if they were our own – however, if you’re not happy with the outcome, we’ll re-clean your carpets free of charge within 72 hours of the first clean, and if you’re still not happy, we’ll refund your money.

All-In-One Cleaning Solutions

Haven’t found what you’re looking for? We also offer professional End of Tenancy, Gutter Clearance and Roof Cleaning and Moss Removal to keep your property looking its best, inside out.

Schedule a pre-survey to find out how we can improve your environment